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Have questions or need help? Here are our most frequently asked questions. If your question is not listed below, please contact our support department at [email protected]


How do I get access to the ScaleTrade algorithm?

  1. 1.
    Make a Discord Account here.
  2. 2.
    Sign Up for ScaleTrade by purchasing a subscription here.
  3. 3.
    Join the ScaleTrade Discord after purchase.
  4. 4.
    Create a TradingView Account here.
  5. 5.
    Connect to TradingView here.
  6. 6.
    Set up your charts here.
  7. 7.
    Turn on Discord notifications for trading signals here.

Product Questions

How does it work?

Purchase a ScaleTrade membership and join the ScaleTrade Discord. Then, get instant access to our powerful, proprietary algorithms and indicators will display directly on your TradingView charts. You only need the FREE version of TradingView for this.
Inside the ScaleTrade Discord, you'll have access to algorithm updates, Community events (like giveaways), crowdsourcing of winning strategies, a place to talk to other traders, and automated signals.

How can I use ScaleTrade?

ScaleTrade is perfect for those who want to trade in the stock market but might lack the time and confidence. Our algorithm is optimized for the 30-minute timeframe and we have automated SMS and Discord alerts.
We currently do not offer automated trading, so you will have to execute your trades. But, our indicators display directly on your TradingView account which means you can see every trade our algorithm is making in real-time.
For more active or advanced traders, you can monitor a higher number of stocks to receive more alerts throughout the day. You can also customize the algorithm's parameters to fit ScaleTrade into your existing trading system. We are working on developing algorithms optimized for scalping, swing trading, etc. based on demand from our members.

Will I win every trade by using ScaleTrade?

Absolutely not. There is nothing out there that can give you a guaranteed % accuracy or have zero risk, all reward. We provide simplified trading tools that are designed for discretionary trading. Our indicators are not to be followed blindly. Thus, we have extensive documentation and team availability to help our users.
Our flagship algorithm's goal is to minimize drawdowns and maximize our risk/reward ratio. This means we have a lower win percentage, but our winning trades are usually much larger than our losing trades. For example, we'd cut our losses by -0.5% or -1%, but our winning trades could run 4%, 8%, 12%, etc.

What timeframe should I trade ScaleTrade on?

The ScaleTrade algorithm works on any equity in the United States stock market on all timeframes including 1m, 5m, 30m, 1H, 4H, 1D, 1W, etc. However, our current algorithm is optimized for the 30-minute timeframe so that you only have to make a few trades per day.
There is no "best timeframe" as it really all depends on the current market conditions, your trading style, and other factors. We generally recommend trading higher timeframes with the ScaleTrade algorithm but many of our users optimize for lower timeframes and find success.

Does the ScaleTrade algorithm repaint?

Repainting is where signals change based on data in the future to make them appear different than they really are.
No, the ScaleTrade signals do not repaint, appear in real-time, and are confirmed on candle close.

Is this for beginner traders or advanced traders?

ScaleTrade's customizability makes it easy for both beginner traders and robust for advanced traders. Yes, beginner traders can use ScaleTrade with ease. We have easy-to-follow tutorials & guides for you to get started and make this as hands-on (or hands-off) as you'd like.
And, yes, advanced traders will be able to customize our algorithm's parameters, run their own backtests, dive into our extensive documentation and technical manuals, and talk directly with our developers inside the Discord.